Identifies problems Identifies opportunities for process improvement, and works with others to define problems. Gathers information Captures information via direct observations, interviews, literature review, or information systems. Creates process maps. Form Hypotheses Predicts testable changes could improve the identified problem. Experiments or Test with Data Experimen

De escalate patients that are behaviorally escalated. Provide appropriate interventions, which may include physical interventions, in a violent situation. Facilitates employee workshops, courses, or training about mental health issues (restraint utilization, MOAB, and de escalation training). Assist departmental leadership in activities associated with Workplace Violence

De escalate patients that are behaviorally escalated. Provide appropriate interventions, which may include physical interventions, in a violent situation. Facilitates employee workshops, courses, or training about mental health issues (restraint utilization, MOAB, and de escalation training). Assist departmental leadership in activities associated with Workplace Violence