Maximize the Time You Spend in THE ZONE - Tips for Getting the Most Out of Your Day
by Andy Robinson - Jan, 2010
Feel cheated by disappearing time at work? Not getting to the really important things at work and at home? Do you feel like you're constantly "fighting fires?" Establishing and maintaining control over how you spend your time and what you spend your time on is an important element of career success. Staying in "THE ZONE" of highest impact, as illustrated below, is definitely where you want to spend the predominance of you...
Executive Life - Making and Keeping Commitments
by Suzanne Bates - Jan, 2010
“Unless commitments are made, there are only promises and hopes; but no plans.” -Peter Drucker Yesterday a client canceled an appointment. Big deal? Depends. Emergencies happen. But I can predict with 100% accuracy whether a client is floundering or flourishing simply by whether he or she keeps these commitments. The flounderers do not call me directly, they have their assistants do it; the conversation usually goes ...
Do You Foster Helplessness or a
by David Lee - Jan, 2010
In these rather challenging times, you need ALL of your employees thinking and acting like winners, not throwing up their hands in defeat or metaphorically curling up in the fetal position. How you communicate with them plays a huge role in which kind of workforce you get. Just recently, I heard two examples that illustrated opposite approaches to communication by senior management. One approach virtually guaranteeing wh...
Leadership Accountability - Losing Control of Your Staff?
by Gary Cohen - Jan, 2010
Reader's Question: I am a sales manager for a business services firm in Minneapolis. I am responsible for all new business revenue for my company and I have 5 sales people that work for me. Of the 5 sales people only one is a star performer. The issue I am having is he breaks all the rules and creates really bad relationships with all the other people in the company. I am on the senior team and the rest of them are angry that ...
Are You Risking Your Team's Success in 2010?
by Dee McCrorey - Jan, 2010
I was asked to "shadow coach" a junior program manager in his new role. His first big challenge was assessing the skills of a team who had been together for months, but who were behind schedule in launching their product. This new PM was now responsible for figuring out who would remain with the team and who would be replaced. My role was to walk him through the process of asking the required questions and reviewing the res...
Communication is a Leading Indicator of Financial Performance
by Suzanne Bates - Dec, 2009
I’m often asked how you measure the impact of better communication on your company’s success. Watson Wyatt recently published a 2009-2010 survey that shows communication is a leading indicator of financial performance and a driver of employee engagement. According to the survey, companies that have highly effecctive communicators had 47% higher total returns to shareholders over the last five years compared to firms that are t...
Help Your Team Deal With Change
by Phil Gerbyshak - Oct, 2009
Recently I had a conversation with a Twitter friend about a change his team was about to go through. Here’s how the advice and how you can help your team deal with change. Change isn’t easy, but if you do it right, you can minimize the long-term pain your team will go through as a result of the change. 1) Explain why you’re making the change – Why are you making the change? Your team probably thought everything was goi...
Take Your Team to the Next LEVEL
by Phil Gerbyshak - Sep, 2009
My entire IT department is getting restructured, to ensure we have the right folks in the right seats on the bus, and so everyone clearly knows what direction we are headed. I’m quite excited about this, as it will give me help in re-writing job descriptions, understanding where I fit into things, and how my team shapes up with what our needs will be for the next 5-10 years. I’m also excited because the goal is NOT cost cut...
In Your Career Sometimes Bad News is a Good Thing
by Barbara Safani - Aug, 2009
Recently I had to deliver some bad news. It was one of those situations where I could always come up with a reason to delay the conversation. It never seemed to be the right time; there was always something to consider that would make the information more difficult to bear. So I put it off and then I put it off some more. Because maybe somehow I would magically come up with a better way to deliver the bad news. Maybe the recip...
Effective Communication: What NOT to Do If You Want The Other Person to Hear What You're Saying Without Getting Defensive
by David Lee - Aug, 2009
The other day at a “Constructive Conversations” seminar I was giving, I witnessed a perfect example of what NOT to do if you want someone to hear your point of view. It was also a great example of how (unfortunately) natural it is for us to: 1. Infer what another person means, and then believe our interpretation is accurate, when in actuality it’s dead wrong. 2. Then launch into a debate or confrontation, based on our in...
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