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  Managing a Millennial
by Emily Chardac - May, 2011
The millennial generation are those born in the 1980s and 1990s and can be described as individuals who are developed in digital communication, technology, and open to controversial topics (politics, gender, race, etc). As you probably know, I'm in the millennial generation. A Lesson Learned In my very first professional job, I was very lucky to have had a wonderful boss, mentor, and let's face it, work dad to help me ...
 
  Mochi Balls
by Emily Chardac - May, 2011
Never underestimate the gesture of kindness. I had the opportunity to be invited to dinner with a Japanese business person while I was a college student. He was a manager for an international company. He travels the world extensively and has been to over 50 countries. I knew I wanted to set a good impression so I did my research: how to address the individual, how to greet him, how to accept his business card (with two hand...
 
  Some tips on succeeding in name pronunciation and international 101
by Emily Chardac - May, 2011
What goes into a first name? As an international business and human resources professional, I’ve seen too many times the discrete way that we diminish the people around us without even realizing it. Here are my observations. The United States is built on a diverse nation of culture and nationalities. (Note: You can have different cultures within a nationality.) Depending on where you live in the United States will determ...
 
  THE RISE OF CORPORATE GLOBAL AND DECLINE OF CORPORATE AMERICA
by Yvonne Brown - May, 2011
As a child in Jamaica I grew up in a time when coming to America was the ultimate dream. People from all over the world coveted the American lifestyle with its manicured lawns, beautiful homes, and happy healthy children playing in the yard or riding their bikes in the neighborhood. Now all of that has changed and many Americans are moving to foreign lands just to find work, some are struggling to make a living,and feed th...
 
  What do Chopin and HR have in common?
by Emily Chardac - May, 2011
You’re probably wondering how I’m going to connect the dots between Chopin’s Prelude Op. 28, No. 15 and a meaningful connection to human resources. The most honest answer? Just listen to the music. I often find myself answering the telephone and hearing the same questions; I made a promise to myself that I would deliver consistent, customized responses to each employee. I would answer the phone and sincerely listen to the c...
 
  How Is Your Customer Service?
by Christine Hassler - May, 2011
“Here is a simple but powerful rule – always give people more than what they expect to get.” – Nelson Boswell This week I designated a day to catch up on my errands and to-do list which involved interacting with various businesses. I was aware of how pleasurable my interaction with each business was based on the level of customer service I received. On several occasions I encountered unhelpful, unfriendly or apathetic ind...
 
  Beware of the Overshare
by Alexandra Levit - May, 2011
I’ve noticed a workplace trend lately – the overshare. It seems that people work so much that they consider colleagues like close friends or family members. And when they’re diagnosed with a long-term condition with an acronym like PSTD or ADHD or become pregnant (for example) it’s the most natural thing in the world to tell officemates immediately. My advice is to think twice about this. Don’t get me wrong – I’m sure yo...
 
  How a Successful Job Search is Like War
by Alexandra Levit - May, 2011
I admire creativity a a great deal, especially when there are only so many ways to provide the same career advice. So when Operation Freedom War vet and sporting goods entrepreneur John Durfee e-mailed me his tips for how surviving a job search is like surviving war, I was intrigued. John and I corresponded for a few weeks, and here are some of his suggestions: Applying for jobs is like going on patrol. It's repetitive, ...
 
  How to Harness the Power of Culture
by Dr. Maynard Brusman - May, 2011
I was recently working with one of my San Francisco Bay Area executive coaching clients - a senior executive in a professional services firm. We discussed how the right culture needed to be designed to create a desired future state. My client’s firm is led by a leadership team that doesn’t like marketing and even more so sales, and is resistant to change. My client and I further discussed how the culture that got them t...
 
  OFCCP focus on Covered Veterans and Individuals
by Alexandra Levit - May, 2011
The OFCCP has a new Director, an increased budget and a renewed focus on enforcement of federal contractors’ affirmative action requirements for Covered Veterans and Individuals with Disabilities. So, it's time to make sure that you are doing all that is required—and all that you can. It's time to check: •Your VETS-100/VETS-100A report filing •Your job postings with the State Employment Agency •Your written Affirmativ...
 
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