The Provider Outreach and Education (POE) Representative is responsible for providing education to providers/suppliers that focuses on reducing the Comprehensive Error Rate Testing (CERT) and reducing claim submission errors based on data analysis. This position produces educational material and web content on topics including enrollment, billing, coding, and new initiati

The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Key Performance Indicators Excellent multi tasking skills Excellent customer service skills Strong verbal and written communication skills Essential Functions Key Duties/Responsi

The Operations Manager provides guidance, leadership, planning, and reporting to the assigned business unit. This position ensures the assigned business unit is administering the organizations contracts with the best possible service while maintaining contract expectations and within budget constraints and optimizing staffing levels. Essential Functions Key Duties/Respons

The Training Advisor analyzes and understands the department's current performance opportunities, then develops and implements learning strategies and plans to elevate the department's/division's business impact and performance. This individual continually researches, recommends, creates, and integrates new training methods and platforms. This position is responsible for

The Provider Enrollment Representative I completes routine enrollment tasks in support of the provider enrollment team. This position researches and controls incoming applications and correspondence to ensure the work is properly categorized. This position reviews and processes a high volume of prospective provider enrollment applications. Key Performance Indicators Atten

The Quality Review Analyst is responsible for the accurate and timely review of the Medicare/Medicaid workload and ensures consistency and quality administration of the Centers for Medicare & Medicaid Services (CMS) regulations. This position communicates in a professional manner while maintaining a high level of confidentiality and provides feedback to front line staff i

The Provider Enrollment Representative II completes routine enrollment tasks in support of the provider enrollment team. This position researches and controls incoming applications and correspondence to ensure the work is properly categorized. This position reviews and processes a high volume of prospective provider enrollment applications Key Performance Indicators Atten

The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Key Performance Indicators Excellent multi tasking skills Excellent customer service skills Strong verbal and written communication skills Essential Functions Key Duties/Responsi

The Provider Outreach and Education (POE) Representative is responsible for providing education to providers/suppliers that focuses on reducing the Comprehensive Error Rate Testing (CERT) and reducing claim submission errors based on data analysis. This position produces educational material and web content on topics including enrollment, billing, coding, and new initiati

The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Key Performance Indicators Excellent multi tasking skills Excellent customer service skills Strong verbal and written communication skills Essential Functions Key Duties/Responsi

The Account Manager Lead serves as the primary contact and liaison to external customer on behalf or Noridian. This position is responsible for effectively managing the relationship of the external customer and any subcontractors. This position also partners with Noridian staff to ensure the contract is optimizing performance to meet or exceed the terms of the contract wh