The Case Manager is responsible for completing intakes, assessments, and creation of service plans and the overall coordination and delivery of services. The Case Manager will be responsible for the documentation of services provided in our electronic client file system. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work evening hours, weekends, and be on-call.

Conduct initial intake with client and family/guardian.
• Ensure the timely completion of all Intake paperwork, Assessments and Individual
• Southwest Key Programs (SWK) policy.
• Ensure all daily documentation is completed and entered SWK client database in a timely and efficient manner.
• Maintain physical and web-based client files.
• Establish and maintain therapeutic relationships with clients and families.
• Facilitate and/or co-facilitate group skills based and work readiness/educational support groups.
• Provide crisis intervention for clients and their families as needed.
• Provide weekly home visits with clients and families.
• Ensure clients participate or are offered all components or services offered at the program.
• Work in partnership with referring facilities to coordinate the reentry plans prior to the release of the child.
• Develop a comprehensive array of community resources and partnerships such as schools, service providers, natural supports and other community stakeholders who can be accessed for the client and family.
• Work with the Juvenile Probation department and its contracted facility providers to ensure a smooth transition process from the facility to the community.

• Attend and participate in all required professional trainings and workshops.
• Maintain open and consistent communication with Clinical Program Director or designee, and other team members.
• Transport clients to program activities, court appointments, school hearings or other treatment meetings as needed.
• Able to react to change productively and handle other essential tasks as assigned.

• A combination of one of the following:
  • Bachelor's degree in a social service or related field with two (2) years experience with at risk youth and their families; may include part time, volunteer or internship experience.
  • A Master's degree in social services or related field.
• Works well independent
• Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) variety of online database systems.
• Possess good verbal and writing skills.
• Clear background check from appropriate entity
• Must possess a valid state driver's license, registration and maintain state mandated car insurance.
• Well organized, meticulous and thorough in work habits.

Must be able to obtain First Aid Certification (CPR). Daily use of various office equipment. Bending, stooping, climbing up stairs and lifting to 15 lbs. required to complete daily tasks. Must be able to drive for extended periods of time.

Ability to work a flexible work schedule is required. Meeting with clients in their home or in the community as well as in

the institution or placement facility. Required to transport clients to meetings or activities in the community. Work shifts are subject to change. Noise levels vary from mild to moderate. This position may require extended periods of time in an automobile. Exposed to prevalent weather conditions.