Business Development Coordinator

UnityPoint Health, Des Moines/Waterloo/Quad Cities/Cedar Rapids

Monday-Friday 8:00AM - 5:00PM

Full Time Benefits

The Business Development Coordinator is responsible for the growth and maintenance of client relationships. and for promoting the work and reputation of UnityPoint Health at Work (UPaW) clinics by seeking, understanding and relaying client information to appropriate department personnel and serving as a subject matter expert on occupational health service needs for current and prospective clients.

Why UnityPoint Health?

• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at .

Business Development Strategy

* Responsible for comprehensive growth and retention of clients for UPaW, including developing new business, marketing sales plans, creating sales projections, and promotion of programs. Expectation of 10 meetings monthly with clients and potential clients. Completes mailings and follow-up by phone/email or in person to discuss the different products available.

* The Business Development Coordinator (BDC) sets marketing goals and assists in developing yearly marketing/strategic clinic goals.

* The BDC meets monthly with the Administrator to discuss sales activities, marketing materials and program ideas.

* The BDC is the liaison between the company and the clinic and will lead the process regarding client concern and opportunities process.

* Maintaining Customer relationship management software with client contacts and conversations.
Client Education

* Organizes business/industry seminars and advisory meetings, health fairs, breakfast meetings, trainings, as needed/ called upon.

* Maintains (including development and updating) marketing materials. Develop and distribute resource materials for companies.

* The BDC works closely with other areas of the department and is knowledgeable in each area.

* Markets existing products and services and develops and/ or assists in developing new products and services using appropriate mediums.

* Keeps up-to date with changes in OSHA, workers compensation, FDA, FMLA, and DOT regulations, which can be shared with the companies via newsletter and targeted interactions.
Customer Services

* Ability to maintain & update company profiles, correspondence logs, and company files.

* May occasionally need to drive to clinic/community events to promote UPaW services and connect with clients.
Basic UPH Performance Criteria

* Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

* Demonstrates ability to meet business needs of department with regular, reliable attendance.

* Employee maintains current licenses and/or certifications required for the position.

* Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

* Completes all annual education and competency requirements within the calendar year.

* Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Education

Graduated from an accredited college or university with a degree in communication/sales, health promotion/management, business, or public administration.
Experience

At least 3 years health programming or sales experience and/or managerial capacity; or any such combination of education, experience, and training as may be acceptable to the hiring authority.
License(s)/Certification(s)
Valid driver's license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities

Must be a self-starter, able to plan, organize, and manage schedule/programs. Excellent written and verbal communication skills. Must be able to work independently. Must have exceptional organizational skills.
Other

Use of usual and customary equipment used to perform essential functions of the position.