This position plays an important role in the lab interacting with patients and nursing personnel. It is a non-credentialed position that supports preanalytical, analytical and post analytical laboratory workflows. Responsibilities include all the following: 1) registration, 2) inpatient, outpatient or outreach phlebotomy, 3) sample processing/aliquoting/prepping for transport/testing and 4) performs CLIA waived testing.

Why UnityPoint Health?

• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at .

Pre-Analytic workflows

• Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.)
• Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
• Performs medical venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.
• Performs sample receiving, accessioning, processing, aliquoting, preparation for transport and/or delivery to testing areas.
• Utilizes supply items in a cost-effective manner, recognizing when to reorder and assisting with unpacking and/or restocking items.
• Achieves basic understanding of lab tests to answer patient questions in an easy to understand way.

Analytic workflows

• Performs CLIA waived testing on medical samples in accordance with manufacturer specifications using good laboratory practice.
• Works efficiently with the workflow and workload.
• Documents routine instrument maintenance; elevates non-routine issues to management.

Post-Analytic workflows

• Follows appropriate reporting protocols including critical value reporting.
• Monitors pending logs and work queues and resolves pending tests and registration errors.
• Prepares and logs samples for proper storage and retention.

Committed Team

• Prioritizes work in the best interest of the patient, sharing the work with team members.
• Assists with training new employees and students, being helpful and supportive in their teaching.
• Attends department huddles, staff meetings and other required training.
• Checks emails regularly for huddle minutes and important communications relevant to assignment.

• High School graduate or equivalent.
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office - basic computer skills.
• Customer/patient focused.
• Basic knowledge of computer systems used on analyzers, Sunquest and EPIC.
• Critical thinking skills using independent judgment in making decisions.
• Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.
• Demonstrates basic knowledge of computer programs for reporting test results.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
• Use of usual and customary equipment used to perform essential functions of the position.