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Summary
The Implementation Consultant directly interfaces with our customers and partners to deliver solutions within current Workiva products that achieve customer outcomes. This role is focused on documentation, continued learning, and enablement for internal resources as well as our customers and partners. The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development.
What You'll Do
Leads the delivery of contracted services to customers and partners
Performs detailed discovery sessions to understand business needs and requirements
Creates a solution design that achieves outcomes within the Workiva platform
Directly interfaces with customers and partners to deliver standardized solutions
Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training
Participates in leading and mentoring peers as well as Associates, assisting onboarding as needed, and participates in ongoing training efforts.
What You'll Need
Minimum Qualifications
Undergraduate Degree or equivalent combination of education and experience in a related field.
4 years of experience in service delivery roles, finance, accounting, audit, or a related field.
Bilingual in Spanish (Business/Executive level)
Preferred Qualifications
Bilingual in Portuguese (Business/Executive level)
Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms.
Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures preferred.
Consultant level at a services company or public accounting preferred.
Excellent verbal, written, and interpersonal communication skills
Ability to present topics clearly and succinctly
Self-motivated with a strong propensity for action, results, and continuous improvement
Ability to influence and drive change in business processes
A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services.
Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications. Familiarity with any of the following: SQL, JSON, REST, or Python is a plus
Demonstrated ability to curate and maintain customer-first relationships
Travel
Up to 25% travel
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely, not in a Workiva office.
How You'll Be Rewarded
Salary range in the US: $69,000.00 - $117,000.00A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Where You'll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we've created.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need-backed by our culture of collaboration and diverse thought-to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today's most challenging problems.
At Workiva, you'll enjoy
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:
Learn more about benefits:
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email .
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.