Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

The Senior Product Support Engineer (SrPSE) responds to customer issues across our Workiva platforms. This role ensures timely resolution of customer issues, implements advanced solutions to prevent reoccurrence, and mentors other support engineers. They provide technical and functional support over the phone, chat, and case management, maintaining customer professionalis

The Automation and Software Product Specialist plays a crucial role in supporting our purpose of creating lasting value to those we serve by serving as a key interface and essential resource for both our internal and external customers. The Automation and Software Product Specialist is primarily responsible for collaborating with the Automation Product Manager within thei

C & B Equipment, a progressive family owned company that has grown over 30 years to include John Deere Ag, material handling and power sports locations has an opening for a Resident Service Technician at one of its material handling locations in Hiawatha, IA servicing the Des Moines area. A service technician performs basic diagnostics, service repairs and maintenance wor

The Corporate IT Support Internship will support the Corporate Support team with day to day operations, IT documentation, setup, installation, and configuration of endpoint systems. The 2024 Corporate IT support Internship duration is anticipated to be from July 2024 thru October 2024, or mutually agreed upon timeframe. RESPONSIBILITIES Prepare and deploy endpoint equipme

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

Act as the Daily SCADA focal point for the given Area receiving and actioning tasks from the AME plant team via the SCADA ticketing system. Support the SCADA staff with technical matters related to the SCADA systems, including responding to complex customer and vendor inquiries, troubleshooting efforts/projects and root cause analysis. Provide on call support for the cust

Cabling installation and termination (all media types); cabling testing and documentation Experience with Build out of MDF and IDF (racks, patch panels, wire managers, network electronics, etc.); installation, maintenance, and troubleshooting of low voltage cable systems; Work with CAT 5e, 6 and 6a twisted pair cable, optical fiber, coax, etc. Perform all cable pulling, s

Company Description Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Headquartered in Cary, North Carolina, the organization serves residential and commercial customers across new construction and repair and remodel market. Cornerstone is achieving above market growth and expanding in the Chicago, IL or surrounding are

About the Role As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor se

Product Support Specialist [REMOTE] Illinois, USA Indiana, USA Iowa, USA Ohio, USA Req #499 Wednesday, April 17, 2024 The Product Support Specialist provides best in class technical field support to Iteris customers of detection and ITS equipment. This position will require the employee to deploy and troubleshoot Iteris ITS equipment at the customer site. The product supp

Remote Opportunity! Possess excellent critical thinking and technical troubleshooting skills. Possess excellent verbal and written communication and attention to detail. Displays a positive, professional character in the work environment. Performs break fix root cause analysis and resolution. Must be able to manage change effectively and productively in a fast paced envir

IT Desktop Support Specialist Req No. 2024 4737 Category Information Technology Location US IA Cedar Rapids Type Regular Full Time Union or Non Union Non Union Division Corporate Company Altorfer Inc Working Hours/Days 7 00 am to 4 00 pm Monday Friday. Saturdays as needed and on call. Overview Altorfer is growing and is currently seeking a Desktop Support Specialist that

The Customer Service Representative is responsible for providing excellent customer assistance regarding all aspects of the customer's account(s). They will identify and pursue sales opportunities with current and prospective customers. Position offers potential to earn additional income and receive numerous promotions within the first year of employment. Schedules availa