Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

Advancement of Information Security Program in Clinical Engineering Protects UPH Clinical Engineering assets by the creation and enforcement of information security policies, procedures, standards, plans, and guidelines as they relate to connected medical devices. Identifies and documents information security risks and proposes mitigating controls for connected medical de

Voice Engineering Provide input and recommendations towards Cisco voice strategy and roadmap development. Drive implementation of new or existing solutions according to approved designs Serve as a technical escalation resource during system downtimes or when addressing advanced technical issues Identify optimization opportunities and drive service improvements leveraging

What You'll Do Provides daily administration of the enterprise storage and backup and recovery environments including storage admin, software & hardware support, device configuration & monitoring, troubleshooting and performance tuning. Designs, configures and troubleshoots Brocade switch fabric environment. Monitor, analyze and predict trends for storage and backup equip

OverviewAs a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will provide inpu