Security & Fire Systems–Install & Service

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Employment Type: Full time
Location: Des Moines, IA US
Job Category: Field Operations
Job Number: WD30186028

Be part of the future!  

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference. 

Work with an Award-Winning technology that delivers sustainability, safety, and health. 
 
What we offer:  

•    Competitive Starting Pay  
•    On the Job Paid Training  
•    Tuition Reimbursement
•    Global Advancement Opportunities with Unlimited Career Path
•    Company Vehicle (as applicable)  
•    Referral Bonuses  
•    Comprehensive Benefits  
•    Medical/Dental/Vision insurance  
•    Health Savings Account (HSA)  
•    Life Insurance  
•    401(k) savings plan with company match  
•    Short-Term and Long-Term Disability  
•    Employee Assistance Program  
•    Wellness Program  
•    And More!   

What you will do 

Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems. 

How you will do it 

  • Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications. Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations. 
  • Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems.
  • Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition. 
  • Manage assigned Electronic Systems service calls regarding field labor hours estimated. 
  • Customer satisfaction through coordination, response to customer requests and problems and clear communication skills 
  • Prepare reports on daily activities. 
  • May have to work overtime. 
  • Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals. 
  • Required to lift and or carry equipment and tools, which may be over forty (40) pounds Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc. 
  • Must adhere to all OSHA and JCI safety policies and procedures. 
  • Complete mileage and monthly vehicle report in a timely manner 

What we look for 

Required 

  • 2-5 years’ experience with installation and service of fire alarm, access control, CCTV, intrusion, and intercom systems 
  • Demonstrate working knowledge of electricity and electronics in addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs. 
  • Ability to work effectively independently. 
  • Demonstrate an elevated level of customer service.
  • Be able to carry and move equipment/tools weighing up to forty pounds. 
  • Minimum high school/trade school graduate, military, or two-year Associate degree in a technical field involving electronics or computers. 
  • Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software 
  • Working knowledge of IT network systems 
  • Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required.
  • Excellent verbal and written communication skills 
  • Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual. 
  • NICET, and DCJS certification required. 
  • Must be able to pass background check, drug screen and credit check. 

Preferred 

  • CCURE 9000
  • Security experience with P2000 or C-Cure 9000 required. 
  • Fire Background in Notifier
  • Fire Alarm Experience

#LI-DR1 #LI-Onsite

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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