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Client Services Rep
Des Moines, IA
Job Description
Client Services Representative
Act as liaison, provide product/services information and resolve any emerging problems that our clients might face. Ensure excellent service standards and maintain high client satisfaction
Manage large amounts of incoming calls and emails
Identify and assess clients' needs
Build sustainable relationship of trust
Provide Accurate, valid and complete information
Meet personal/team sales targets
Handle complaints, provide appropriate solutions within time limits and ensure resolution
Communicate effectively using procedures, guidelines and policies
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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