A crucial component of your professional image is your first impression. Your word choice, your tone, your appearance and your body language communicate a particular message to the person that you are meeting. Your entire relationship is built on this first interaction.

Even if we don’t do a good job of preparing for this first meeting, most of us know that first impressions matter. We remember the offhanded comment said by our coworkers on the first day or the glaring typo in the opening slideshow. We all think about what our appearance and words say to an interviewer, but it’s easier to forget other opportunities for good first impressions.

- Voicemail message: It’s possible that the first time a future employer hears your voice, he or she is listening to you ask them to leave a message. As a result, keep it simple and classy. This form of impersonal communication is not the time for jokes or a casual tone. Your voicemail message should be functional for business and personal situations.

- Email address: More people will probably learn your email address than your phone number, so make sure your email address sends the right message. It should sound professional and polished, rather than silly or cute. Nothing can ruin a professional-sounding resume like an email address soccermom123@yahoo.com or dallaschick@gmail.com.

- Phone call: When you are talking of a future employer or client in an office, you would never scroll through emails or watch the television on silent. Don’t do it on the phone! When you’re talking to someone, be intentional about your tone and enthusiasm. Also, be as clear as possible because, without body language, communication can be more difficult

First impressions are impossible to erase, and with a little thoughtfulness, you can make them GREAT!