5 Trust-Building Skills for Emotionally Intelligent Leaders
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This week I coached the senior VP of Human Resources of a Silicon Valley company regarding providing executive coaching for the company CEO. She asked some very insightful questions to determine fit. She specifically wanted to know how I work with different personality styles, and my methods for helping cultivate a culture of trust.
This week I coached the senior VP of Human Resources of a Silicon Valley company regarding providing executive coaching for the company CEO. She asked some very insightful questions to determine fit. She specifically wanted to know how I work with different personality styles, and my methods for helping cultivate a culture of trust.



The senior VP of HR and I spoke about my approach to coaching, and my belief that possessing a psychological understanding of human behavior based on neuroscience and emotional intelligence are important competencies for coaching executives. We also spoke of the need for her company to create a high involvement culture where innovation and creativity flourish.



The senior VP of HR is interested in collaborating with me in helping create a high involvement corporate culture based on trust and respect. We further discussed how company executives might benefit by working with a seasoned emotional intelligence-based executive coach.



Trustworthy leaders practice and master five key abilities:



1. Listen Well



Most leaders use their listening skills to gather information. But listening is a critical tool for connecting with others, building relationships and strengthening influence. You must pay attention, be empathic and let others know you understand them.



2. Partner



Partnership involves collaborating (not competing), committing to fairness, balancing assertiveness and cooperation, dealing with disagreements, and sharing responsibility for successes and failures.



3. Improvise



Things don’t always go as planned. Glitches and challenges can be “moments of truth” that require rational and emotional flexibility. Leaders are stretched at times, but your ability to handle moments of truth determines your trustworthiness.



4. Take Risks



Trust cannot exist without taking risks and leaving your comfort zone. Every risk you take builds trust. Leaders must be courageous enough to overcome their fears and confront challenging situations with curiosity and authenticity. Work toward boosting your tolerance of ambiguity and exposure. Learn to take the right risks at the right time.



5. Know Yourself



Self-awareness is the foundation of emotional intelligence and trustworthiness. Knowing your strengths and weaknesses allows you to delegate and collaborate more effectively. Work with a trusted mentor or executive coach to identify blind spots that impede self-knowledge.



You can develop the qualities of positive leadership by working with a professional coach. The investment is well worth the reward: your ability to influence the future, your career and your personal-development capabilities.
Are you working in a company where executive coaches provide leadership development to help leaders put trust building leadership skills into action? Does your organization provide executive coaching for leaders who need to be more conscious, and tap into the trust of followers? Positive leaders tap into their emotional intelligence and social intelligence skills to create a more fulfilling future.



One of the most powerful questions you can ask yourself is “Am I a trust building leader who inspires individuals and organizations to achieve their highest potential, flourish at work, experience elevating energy and achieve levels of effectiveness difficult to attain otherwise?” Emotionally intelligent and socially intelligent organizations provide executive coaching to help leaders develop more positive teams.